FAQ

General Questions

What types of services do you offer?

We offer:

• AI Receptionists for healthcare professionals.

• Intelligent chatbots for e-commerce shops.

• Prompt engineering solutions for personalised assistants, tailored to your different needs such as administration, compliance or business development.

What is Botsoncall?

Botsoncall is an agency specialising in the creation of voice assistants and AI chatbots designed to automate customer interactions, particularly in the medical and e-commerce sectors.

With our expertise in no-code technologies and our specialisation in the medical sector, we offer reliable, regulatory (RGPD) compliant solutions designed to improve the customer experience while reducing your administrative burdens.

Why choose Botsoncall?

How does an AI Receptionist work?

Our AI Receptionist answers calls, manages appointment booking, sends SMS reminders, and answers patients' frequently asked questions - all automatically and 24/7.

To find out more, discover our AI Receptionist Service.

AI Receptionist

Yes, all our solutions comply with RGPD standards and guarantee secure management of patient data.

Does it comply with medical regulations?

Can I personalise my assistant?

Absolutely. Each voice assistant is designed to respond precisely to your needs, whether it's managing complex diaries, synchronising calendars or answering specific questions related to your services.

How long does it take to set up?

For an AI Receptionist, the average lead time is 30 days, including two weeks for development and two weeks for in-depth testing.

What do your chatbots bring to e-commerce shops?

Our chatbots recommend products, track orders, answer customer service questions, and much more, to improve the user experience and increase your sales.

E-commerce Chatbots

The base price is CHF 349, reduced to CHF 299 for a limited number of customers. The monthly subscription for support, updates and access to the dashboard is CHF 299.

How much does an e-commerce chatbot cost?

Yes, our chatbots are designed to offer fluid and natural interactions, giving the impression of talking to a real advisor. This boosts customer satisfaction and loyalty.

Will my customers agree to talk to a chatbot?

Support & Assistance

Yes, we provide 24/7 technical support, including regular updates to keep your AI solutions running at peak performance.

Do you offer post-deployment support?

You benefit from a 30-day money-back guarantee on all our services.

What if I'm not satisfied?

How can I contact you if I have a problem?

You can reach us by email : contact@botsoncall.com

Contact form on our dedicated page.*

Bookings & Payments

Yes, book a free strategic call on Calendly to discuss your needs.

Can I book a free consultation?

What payment methods do you accept?

We accept payment by credit card or bank transfer.

Can I pay in instalments?

Yes, contact us for flexible payment options tailored to your needs.